Messages

1

ENGLISH / Re: My residence Data has disappeared

« on: February 12, 2024, 21:33:20 »

Zurga:

All good now, thanks very much.

Paul

2

ENGLISH / Re: My residence Data has disappeared

« on: February 11, 2024, 17:35:21 »

Ok, thanks very much.

Paul

3

ENGLISH / Re: My residence Data has disappeared

« on: February 11, 2024, 16:58:35 »

I have attached a pic with how I enter data.  It shows new data being entered in the place field and the drop down menu being active.

4

ENGLISH / Re: My residence Data has disappeared

« on: February 11, 2024, 16:28:04 »

Thanks again for reply.  I am very happy to see the data in the GEDCOM editor.  I was imagining many hours inputting the data again.
  I have attached the version information in attachment.
  Thank you very educating me on the editor titles.

Paul

5

ENGLISH / Re: My residence Data has disappeared

« on: February 11, 2024, 16:20:55 »

The GEDCOM editor does show the data there.

Please see attachment 3

6

ENGLISH / Re: My residence Data has disappeared

« on: February 11, 2024, 16:18:19 »

Hi:

Thanks for quick reply.  I have attached a screenshot of version and the editor I enter all my information in.

The first attachment shows all the versions.
The second attachment shows an example person.  The red lined Residence used to show addresses in the yellow highlighted bar.  They are all now blank.
  If I reenter an address it stays.  Strangely, the drop down remains blank.

I will enter another reply with GEDCOM editor information.

7

ENGLISH / My residence Data has disappeared

« on: February 11, 2024, 15:38:48 »

Hi, please help.

I opened up Ancestris last evening and the residence data has disappeared for every entry.  I am very distraught.  I opened recent and old backups and they are also blank.  Very wierd.

Please assist if possible.

Thanks

Paul L.