Author Topic: Updating Location Data Issue  (Read 212 times)

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Offline PriestFamily

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Updating Location Data Issue
« on: July 16, 2020, 09:30:47 »
Hi,

I'm a new user of Ancestris, and slowly learning what's what, but I do seem to have hit an issue when updating locations, both in the "List of Places" and "Table of Places" views.

I have successfully updated quite a few locations (on a similar note; it'd be nice to disable the "half the locations don't have coordinates" message until I've finished) but now all it does it throw up an empty messagebox with OK and Cancel, titled "Editing all place...", with no further information. Both OK and Cancel do the same thing, close the messagebox.

There are no errors in the bottom-right of the main window to hint as to what's failed, I've included a screenshot, but as a new forum user, I'm not sure if it'll work.

Offline Zurga

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Re: Updating Location Data Issue
« Reply #1 on: July 16, 2020, 11:12:36 »
Thank you to use Ancestris.

Please drag the border of the windows and resize the windows.
You should see the content.

Zurga

Offline PriestFamily

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Re: Updating Location Data Issue
« Reply #2 on: July 16, 2020, 11:41:58 »
Hi,

Thank you! It seems a it strange it defaults to a seemingly blank box.

Offline Zurga

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Re: Updating Location Data Issue
« Reply #3 on: July 16, 2020, 12:12:46 »
The stranger part is that this occurs only for very few people.
For most of users, the window is correctly displayed each time.
We are aware that in one case,  the window has been displayed so small that the buttons didn't show.

We don't have seen any reason for this behavior.

Zurga