Author Topic: Exporting User Guide to pdf fails  (Read 9012 times)

0 Members and 5 Guests are viewing this topic.

Offline KJB

  • VIP
  • Jr. Member
  • *
  • Posts: 15
    • View Profile
Exporting User Guide to pdf fails
« on: March 27, 2026, 13:16:49 »
Hi! I am completely new to Ancestris. I found the User Guide in the form of web pages, but a linear document is more to my liking. On the right hand side, under Actions, there is an Export to pdf function. This works for small chunks of the User Guide, such as Discover Ancestris. But the largest chunk, i.e. Master Menus and Windows (71 pages), fails to export. If I click that, I get a blank screen for 15 to 30 seconds, and then "An unknown error occurred". I've tried this several times, both for English and for Dutch (my native language), but the error occurs every time. I've also tried to export the complete user guide to pdf, which is obviously even more pages... same error.
How to obtain the User Guide as pdf? Preferably both English and Dutch.

Offline Zurga

  • VIP
  • Supernatural Member
  • *
  • Posts: 5 622
    • View Profile
Re: Exporting User Guide to pdf fails
« Reply #1 on: March 27, 2026, 16:51:36 »
There is a limit in the pdf production.
We don't have enough money to have a very big server allowing to create such pdf.

Just download several pages on your computer in small chunk and use a pdf tool to merge them.

Zurga

Offline KJB

  • VIP
  • Jr. Member
  • *
  • Posts: 15
    • View Profile
Re: Exporting User Guide to pdf fails
« Reply #2 on: March 27, 2026, 17:46:48 »
Thank you. I thought of that as a fallback option, will do so now.

Offline KJB

  • VIP
  • Jr. Member
  • *
  • Posts: 15
    • View Profile
Re: Exporting User Guide to pdf fails
« Reply #3 on: March 30, 2026, 20:52:36 »
I created a single pdf file from the full (html) user guide (English) and am willing to make it available, if anyone is interested.
« Last Edit: March 30, 2026, 21:34:56 by KJB »