Hi,
Last year, when I started to use Ancestris, I had the same problem.
Because of the "freedom" the old program gave me when entering places, the Gedcom that was exported turned out to have a lot of problems when importing it to Ancestris.
All place information, name, zipcode, province, country, was in 1 field. Written down in no format at all.
So Ancestris had no way of knowing what that fieldcontents contained. Just as Zurga said.
My advice would be to first make sure there is a proper PLAC statement in the Gedcom header of your files.
Read this page about it:
https://docs.ancestris.org/books/user-guide/page/placesThink about what you want inside the format, maybe something like:
1 PLAC
2 FORM neighbourhood, postal code, city, county, state, region, country
When that is done, do as Zurga said. Go to the table of places, and look in what column Ancestris put your information.
With your mouse move the contents to the correct column.
Split up the contents if it looks something like "abbey of surrey in Northern England". Make sure to change that into what it should be in the correct columns.
When you have done that for all places you have, you can ask Ancestris to look up the places on the map for you.
Hopefully most of them will then be found and have map coordinates.
The others you have to do by hand.
Yes a lot of work.
I had to do around 800 of them.
Thanks to the "freedom" my old program gave me.
Now I am very glad I use Ancestris. It keeps the Gedcom standard for 100% so no more problems with information that might be lost, or mis-interpreted.
You said you had 2 gedcoms. Ancestris allows you to have 2 files inside it. That way, correcting a place in 1 file, you might find a similar place in the other and can correct it at the same time. But make sure you know in what file you are working.
Hope it helps a bit
regards,
Mother10