Author Topic: Factory Reset  (Read 421 times)

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Offline gm-bremen

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Factory Reset
« on: December 22, 2021, 18:43:38 »
I destroyed Ancestris in a short time. The windows are no longer as they should, the input fields work not as they should. I uninstalled and reinstalled Ancestris. But all settings for paths, windows and input fields remain. What have I to do to return to the factory settings?

Offline gm-bremen

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Re: Factory Reset
« Reply #1 on: December 22, 2021, 18:47:07 »
I used Ancestris 11 with the Windows Installer.

Offline Zurga

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Re: Factory Reset
« Reply #2 on: December 22, 2021, 19:29:28 »
You have to remove your user directory, check our documentation : https://docs.ancestris.org/books/user-guide/page/software-files-and-user-settings-files#bkmrk-the-user-directory
After you should be in "factory settings".

Don't hesitate to explain your trouble.
We could find some way to put the windows at correct place.

Zurga
« Last Edit: December 22, 2021, 19:32:39 by Zurga »

Offline gm-bremen

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Re : Factory Reset
« Reply #3 on: December 23, 2021, 08:45:09 »
Thanks for your instructions. Now Ancestris works fine.  :)

Offline FredericL

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Re: Factory Reset
« Reply #4 on: December 23, 2021, 09:24:42 »
If it is just the windows, use also "Menu/Options/Save Window Settings..." and then choose option "Erase all user settings and restore Ancestris default".

Cheers,
Frederic