Ancestris - Forum

Ancestris Support => ENGLISH => Topic started by: gm-bremen on December 22, 2021, 18:43:38

Title: Factory Reset
Post by: gm-bremen on December 22, 2021, 18:43:38

I destroyed Ancestris in a short time. The windows are no longer as they should, the input fields work not as they should. I uninstalled and reinstalled Ancestris. But all settings for paths, windows and input fields remain. What have I to do to return to the factory settings?

Title: Re: Factory Reset
Post by: gm-bremen on December 22, 2021, 18:47:07

I used Ancestris 11 with the Windows Installer.

Title: Re: Factory Reset
Post by: Zurga on December 22, 2021, 19:29:28

You have to remove your user directory, check our documentation : https://docs.ancestris.org/books/user-guide/page/software-files-and-user-settings-files#bkmrk-the-user-directory
After you should be in "factory settings".

Don't hesitate to explain your trouble.
We could find some way to put the windows at correct place.

Zurga

Title: Re : Factory Reset
Post by: gm-bremen on December 23, 2021, 08:45:09

Thanks for your instructions. Now Ancestris works fine.  :)

Title: Re: Factory Reset
Post by: FredericL on December 23, 2021, 09:24:42

If it is just the windows, use also "Menu/Options/Save Window Settings..." and then choose option "Erase all user settings and restore Ancestris default".

Cheers,
Frederic