Ancestris Support > ENGLISH
Help recovering old ged file
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barak:
Hi there,
Im new to Ancestris..
tried to upload my old ged created with FTW but can't manage to get it to work...
the data comes up all mixed unreadable characters . instead of Hebrew and English.
is there a way to fix it?
thanks
Zurga:
Hi,
A GEDCOM file define a charset in the header of the file.
This charset should be ANSEL, UTF-8, UNICODE (means UTF-16) or ASCII.
UTF-8 is allowed only for GEDCOM 5.5.1 format.
Please, look into your file to be sure what encoding you use and which version of GEDCOM you use.
Regards,
Zurga
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