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ENGLISH / [SOLVED] 64-bit Version Can't Find Java
« on: July 01, 2023, 03:45:32 »
Give us a summary of the bug: Currently starting ancestris by using the shortcut that starts with ancestris.exe. I saw an option to use a 64-bit version of the program. When I click on "ancestris64.exe" I get the following error: Can not find Java 1.8 or higher".
I have ancestris installed in D:\Ancestris v11 and the ancestris.exe is located in folder D:\Ancestris v11\bin.
I have Java installed in D:\Java 8 (which has several sub-folders). According to the Java control panel I have Java version 8 Update 371 (build 1.8.0_371-b11 installed.
Which Operating System? : Windows 7 64-bit Pro with SP1 installed
Which version of Ancestris? : The "Help - About" screen displays the following:Ancestris version:
11.0.10897
Java: 1.8.0_371-b11 - D:\Java 8
System: Windows 7 - 6.1 - Paul
User directory C:\Users\Paul\.ancestris\11
What are the windows opened on your Ancestris application? : NA
This bug is related to the application itself or a plugin? : Application itself
This bug appeared right after an update (you didn't get it before, and right now, you have it) : Has always been here.
Which version of the module is concerned (check the "Help - About" dialog box) : See above
What is the process that makes the bug to appear (the more details you can give, the better it is) : When I click on ancestris64.exe the error appears before anything happens.
The program seems to be working fine otherwise.
Thanks,
Paul
I have ancestris installed in D:\Ancestris v11 and the ancestris.exe is located in folder D:\Ancestris v11\bin.
I have Java installed in D:\Java 8 (which has several sub-folders). According to the Java control panel I have Java version 8 Update 371 (build 1.8.0_371-b11 installed.
Which Operating System? : Windows 7 64-bit Pro with SP1 installed
Which version of Ancestris? : The "Help - About" screen displays the following:Ancestris version:
11.0.10897
Java: 1.8.0_371-b11 - D:\Java 8
System: Windows 7 - 6.1 - Paul
User directory C:\Users\Paul\.ancestris\11
What are the windows opened on your Ancestris application? : NA
This bug is related to the application itself or a plugin? : Application itself
This bug appeared right after an update (you didn't get it before, and right now, you have it) : Has always been here.
Which version of the module is concerned (check the "Help - About" dialog box) : See above
What is the process that makes the bug to appear (the more details you can give, the better it is) : When I click on ancestris64.exe the error appears before anything happens.
The program seems to be working fine otherwise.
Thanks,
Paul