Messages

1

ENGLISH / Re: Re : Ancestris freezes with reports

« on: October 05, 2020, 10:14:06 »

Did you have chosen the destination file before Ancestris froze ?

No, it doesn't give me option. I just select the root identity and when clicking "Ok" it freezes. There is not other popup or interaction before that. Maybe I can check any other log or enable debug logging/messages. Is there any way?

If you use Ancestris v11, you will be able to update this module tomorrow morning.

I don't, but I was planning to switch to it once I have some time.

2

ENGLISH / Re: Ancestris freezes with reports

« on: September 29, 2020, 11:26:42 »

Just to be sure : Do you use Ubuntu or Xubuntu ?

Ubuntu

What is the export parameter for display : pdf, screen, svg ?

I used options by default. It's "svg". I just tested with PNG and it also froze.

By the way, I have a firewall which is blocking internet connection for Ancestris. This apparently causes that Ancestris spends loooong time starting up, stuck in "Loading modules...", when it tries to connect to "vps187192.ovh.net". I wonder why.
Later this evening I'll check the export allowing internet connection and see if it changes anything, but I don't see why the connection would be necessary.

Regards

3

ENGLISH / Ancestris freezes with reports

« on: September 28, 2020, 23:42:43 »

Hi,

It seems I'm having this problem.

Give us a summary of the bug : Ancestris simply hangs when requesting some reports such as "All-in-one Chart" and "Fan Chart", but not with others such as "Pedigree Chart". The log only shows:

Code: [Select]

2020-09-29 00:40:07 = WARNING:genj.util.Resources.get:   resources file is no longer supported for class class ancestris.report.svgtree.build.BasicTreeBuilder: use Bundles.properties
Which Operating System? : Linux

Which version of the O.S.? : Ubuntu 20.04

Which version of Ancestris? : 10.0.10102

What is your Java version? : OpenJDK 8

What are the windows opened on your Ancestris application? : the Treeview, the Ancestris editor, the Table view

This bug appeared right after an update (you didn't get it before, and right now, you have it) : Fresh installation

What is the process that makes the bug to appear (the more details  you can give, the better it is) : Open .ged file, go to View-Lists and reports, select "All-in-one Chart", click "Start report" button, select first Identity and click OK. Then Ancestris is frozen.

Backtrace in the log file : No backtrace, only this:

Code: [Select]

2020-09-29 00:40:07 = WARNING:genj.util.Resources.get:   resources file is no longer supported for class class ancestris.report.svgtree.build.BasicTreeBuilder: use Bundles.properties