Ancestris - Forum

Ancestris Support => ENGLISH => Topic started by: barak on July 10, 2019, 11:40:23

Title: Help recovering old ged file
Post by: barak on July 10, 2019, 11:40:23

Hi there,
Im new to Ancestris..
tried to upload my old ged created with FTW but can't manage to get it to work...

the data comes up all mixed unreadable characters .  instead of Hebrew and English.
 
is there a way to fix it?

thanks

Title: Re : Help recovering old ged file
Post by: Zurga on July 10, 2019, 13:03:09

Hi,

A GEDCOM file define a charset in the header of the file.
This charset should be ANSEL, UTF-8, UNICODE (means UTF-16) or ASCII.
UTF-8 is allowed only for GEDCOM 5.5.1 format.

Please, look into your file to be sure what encoding you use and which version of GEDCOM you use.

Regards,
Zurga